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Tag: Castle Grayskull

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There WILL be an early Castle Grayskull review after all!

Last week I reported that Mattel had informed me there would not be an early Castle Grayskull review since they didn’t have an early sample to send out. I put the post up as a response to all of the questions I was getting on where my review was. I felt everyone needed to know not to expect an early review.

Then I got an e-mail from Mattel yesterday.

Big Bad Toy Store
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If you are having ANY problem with your Castle Grayskull pre-order, please read!

My buddy Val Staples (aka JVS3) from He-Man.org is collecting information from fans who are having problems with their Castle Grayskull pre-order in an effort to help resolve any outstanding issues. You don’t have to be registered for the He-Man.org forums to send your information to Val.

Please click here to read his thread on the Org forums about how to relay your Grayskull order problems.

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Castle Grayskull Pre-Order Problems – Update from Mattel

As you may be aware by now, it seems there have been some issues with some of the Castle Grayskull pre-orders. Some fans have reported problems with receiving cancelled order notices due to their credit cards being expired. In some cases, this is becuase the card on file needed an updated expiration date. But in other cases, the wrong card was attempted to be charged, or there was no issue with the card on file at all and yet the orders will still cancelled.

Mattel has sent along some information on how to resolve this issue.

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No early review for MOTU Classics Castle Grayskull

Many of you probably received an e-mail this week letting you know that your pre-ordered Castle Grayskull would be billed on November 19th, and shipping soon after. I know I did, and I couldn’t be more excited to finally have this beast of a playset!

Of course with that e-mail going out, I have been receiving quite a few e-mails, private messages, tweets, comments, etc all asking me when to expect my early review of Castle Grayskull. I never want to assume that Mattel would be sending me one to review. I usually don’t ever just assume I’ll get everything early, because I understand that’s not always going to happen. Plus I have a subscription and a Castle on pre-order, so I know that either way I’ll be doing a review.

But since so many people have been asking me, I went ahead and touched base with the ToyGuru himself, Scott Neitlich.

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